Sonet Microsystems

Admissions CRM

CRM for Admissions — Convert Enquiries Into Enrolments

Every enquiry, from your website, a walk-in or a WhatsApp message, lands in one pipeline instead of a register or a spreadsheet.

Admissions cycles are won or lost on follow-up speed. When enquiries are scattered across a register, a counsellor's phone and a spreadsheet, leads go cold simply because nobody circled back in time. Sonet's Admissions CRM captures every enquiry — web form, phone call, walk-in or WhatsApp message — into a single pipeline with automated follow-up sequences.

Lead scoring surfaces the enquiries most likely to convert, so your counselling team spends time where it counts instead of working through a flat list in the order it arrived.

What the CRM Covers

Multi-Channel Enquiry Capture

Every enquiry — a website form, a phone call, a walk-in or a WhatsApp message — lands in the same pipeline the moment it arrives, tagged by source and programme of interest, so nothing is tracked in a separate notebook or forgotten.

Automated Follow-Ups

A scheduled sequence of reminders and messages fires automatically once an enquiry is logged, so a lead doesn't go cold just because a counsellor got busy with something else that day.

Lead Scoring

Enquiries are scored on likelihood to convert, so your counselling team spends its time on the prospects most worth pursuing instead of working a flat list in the order it arrived.

Merit List & Seat Allotment

Merit lists and seat allotment run automatically from your configured eligibility criteria, applying the same rule consistently to every applicant rather than a manually compiled shortlist.

Learn more

FAQs

Yes, web enquiry forms can be connected directly so leads land in the CRM pipeline automatically.

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